We’ve laid out everything you need to know about delivery and returns, so you’re never left guessing. You’ll find step-by-step guidance on how your order is delivered, what might delay it, and what to do if anything goes wrong. If your package is missing, damaged, or if you need a refund, we’ve made it simple to sort things out quickly and with minimal hassle.
Enter Your Address Carefully
The address you provide at checkout is exactly where your order will go – so every detail matters. A small mistake can lead to delivery problems, delays, or the package being sent back.
Before finalizing your purchase, make sure everything is accurate: street, unit or apartment number, city, and postal code. If you notice an error afterward, let us know right away. We can only make corrections if your order hasn’t been shipped yet.
Once it’s on the move, changes aren’t possible, and we can’t offer refunds for orders sent to incorrect addresses. Taking a minute to double-check can make all the difference.
Something Off? We’ll Fix It
We want you to feel confident about every order. If something’s off, our return process is clear and easy to follow. You have 30 days from the day your order arrives to send an item back.
To get started, head over to our Contact Us page and send us a message. We’ll reply with the return address and step-by-step instructions.
Refunds apply to items that are unused, undamaged, and still in their original packaging. Once we receive and check the return, we’ll begin processing your refund promptly. Please note: shipping fees are only refunded if the issue was caused by us.
If your order arrives damaged or isn’t what you ordered, reach out as soon as you can. We’ll ship a replacement at no extra cost – or process a refund, whichever works best for you.